FAQ
What is the return policy?
We want you to be completely satisfied with your purchase. If you’re not happy, you can return your item(s) within 30 days of delivery for a full refund or exchange. Simply contact our support team at Support@ovolaptics.com to initiate the process.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We process all orders within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days, depending on your location. You will receive a tracking number via email as soon as your order ships.
Where are your products manufactured?
Our products are designed and engineered by our team in United States. To ensure the highest quality and safety standards, our components are manufactured by our trusted global production partners in China. We maintain a rigorous quality control process to ensure every unit meets our strict performance requirements before it reaches you.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
