Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@lawoptics.
- All
- Pre Sale Questions
- Technical Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Yes! We offer global shipping to the US, Europe, Asia, and more. Shipping costs and delivery times vary by location. Note that some countries may impose customs duties
Orders are processed in 1-3 business days (excluding weekends/holidays).
We use DHL, FedEx, or UPS, and tracking details will be emailed to you
We offer a 30-day return/replacement policy (for non-human damage). Contact support with video/photo proof for approval.
1-year limited warranty (excludes batteries/wearable parts). Free repair/replacement for manufacturing defects.
Comply with local laws! Designed for home security, Nany camera, pet monitoring, etc. Illegal surveillance is prohibited.
Yes! Order details are only used for shipping. Some regions support crypto payments (e.g., USDT).
Some models support customization (e.g., power banks, clocks, smoke detectors). Contact us for options.
Technical Questions
1080P/4K HD (varies by model). Most models feature IR night vision (5–10m range)
Tiny lens (2–5mm)—can be concealed in walls, outlets, toys, etc. Nearly undetectable.
uilt-in battery (500–3000mAh). Runtime: 2–48 hours (depends on recording mode). Some models support USB/solar charging.
3 Methods:
* WiFi Direct (real-time viewing via app)
* MicroSD Card (supports up to 256GB)
* USB to PC (UVC plug-and-play on some models)
.
Select WIFI products, which models support 2.4GHz/5GHz WiFi for live remote viewing (requires dedicated app).
MicroSD card (8–256GB). 1080P video uses ~1GB/hour. A 256GB card stores 10–15 days (loop recording).
Each file Store 5 min vedio
Our Spy camera products can support video and voice recording at same time.
(Some states prohibit cameras from having recording functions. Please abide by local laws)
Yes! Most models feature PIR motion sensors—auto-records and sends phone alerts.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
